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Privacy Policy
Privacy Policy and Data Protection
Last Updated: December 06, 2025
- 1. INTRODUCTION
- 1.1 This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our flight booking services.
- 1.2 By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
- 1.3 We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable data protection laws, including GDPR and CCPA.
- 2. INFORMATION WE COLLECT
- 2.1 Personal Information: Name, email address, phone number, date of birth, passport/ID information, billing address.
- 2.2 Payment Information: Credit/debit card details, billing information (processed securely through our payment processors).
- 2.3 Travel Information: Flight preferences, travel dates, destination information, passenger details.
- 2.4 Technical Information: IP address, browser type, device information, cookies, and usage data.
- 2.5 Communication Data: Records of your correspondence with our customer support team.
- 3. HOW WE USE YOUR INFORMATION
- 3.1 To process and fulfill your flight bookings and reservations.
- 3.2 To communicate with you about your bookings, including confirmations, updates, and customer support.
- 3.3 To process payments and prevent fraudulent transactions.
- 3.4 To improve our services, website functionality, and user experience.
- 3.5 To send you promotional offers, newsletters, and marketing communications (with your consent).
- 3.6 To comply with legal obligations and enforce our terms of service.
- 4. INFORMATION SHARING AND DISCLOSURE
- 4.1 Airlines and Service Providers: We share necessary information with airlines, hotels, and other service providers to complete your bookings.
- 4.2 Payment Processors: Payment information is securely transmitted to our payment processing partners.
- 4.3 Legal Requirements: We may disclose information when required by law, court order, or government request.
- 4.4 Business Transfers: In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- 4.5 We do NOT sell your personal information to third parties for marketing purposes.
- 5. DATA SECURITY
- 5.1 We implement industry-standard security measures to protect your personal information.
- 5.2 All sensitive data is encrypted using SSL/TLS technology during transmission.
- 5.3 Payment card information is processed in compliance with PCI DSS standards.
- 5.4 Access to personal data is restricted to authorized personnel only.
- 5.5 While we strive to protect your data, no internet transmission is 100% secure. You use our services at your own risk.
- 6. COOKIES AND TRACKING TECHNOLOGIES
- 6.1 We use cookies to enhance your browsing experience and analyze website traffic.
- 6.2 Essential Cookies: Required for website functionality and booking process.
- 6.3 Analytics Cookies: Help us understand how visitors interact with our website.
- 6.4 Marketing Cookies: Used to deliver personalized advertisements and track campaign effectiveness.
- 6.5 You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
- 7. YOUR RIGHTS
- 7.1 Access: You have the right to request access to your personal information.
- 7.2 Correction: You can request correction of inaccurate or incomplete information.
- 7.3 Deletion: You may request deletion of your personal data (subject to legal retention requirements).
- 7.4 Objection: You can object to processing of your data for marketing purposes.
- 7.5 Data Portability: You have the right to receive your data in a structured, machine-readable format.
- 7.6 Withdrawal of Consent: You can withdraw consent for marketing communications at any time.
- 8. DATA RETENTION
- 8.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.
- 8.2 Booking records are kept for a minimum of 7 years to comply with tax and legal requirements.
- 8.3 Marketing data is retained until you unsubscribe or request deletion.
- 8.4 After the retention period, data is securely deleted or anonymized.
- 9. INTERNATIONAL DATA TRANSFERS
- 9.1 Your information may be transferred to and processed in countries outside your jurisdiction.
- 9.2 We ensure appropriate safeguards are in place for international data transfers.
- 9.3 By using our services, you consent to the transfer of your information as described.
- 10. CHILDREN'S PRIVACY
- 10.1 Our services are not intended for individuals under 18 years of age.
- 10.2 We do not knowingly collect personal information from minors without parental consent.
- 10.3 If you believe we have collected information from a minor, please contact us immediately.
- 11. UPDATES TO THIS POLICY
- 11.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
- 11.2 Material changes will be notified via email or prominent notice on our website.
- 11.3 Continued use of our services after changes constitutes acceptance of the updated policy.
- 12. CONTACT US
- 12.1 If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
- 12.2 Email: [email protected]
- 12.3 You can also reach us through our contact page or by mail at the address listed on our Contacts page.